New solutions to logistics, please!

I recently bought a Moov Now activity tracking bracelet from their US-website. I will come back to that in later posts. Shipping costs were free and the device was promised to be delivered in 7-14 days from their UK-based warehouse. I received a tracking url and everything was great. Until the time for delivery came. I went home yesterday and found a slip of paper from Postnord indicating a failed delivery attempt. It advised to go to their website and suggest a new delivery time. Unfortunately the url in the slip did not work at all and after googling the company I found out that the web service did not function. I had to call to the customer service number in which a machine told me that queuing costs for me. In the end I waited for 20 minutes and agreed to pick up the packet myself the next morning. As I complained about the service on Facebook, quite a few of my friends shared similar experiences with courier companies.

The rant ends here, because this blog is about positive things and not for complaining.

I see here a great opportunity. Online buying increases very fast and in my opinion the last thing holding it back is the delivery. As the prices are cheaper in online stores than in regular ones for obvious reasons, I would be willing to pay a little for the delivery if it would be fast and trustworthy. In many online stores abroad the delivery is free, but the service one gets is random. If I would only have a mobile app that accurately would tell me when my valuable parcel comes within 50 kilometer radius of me and I could define the best suited delivery address, world would be perfect. Please, real hackers. Create the app, contact me and we’ll make millions with it together :).

Streaming businesses have been accepted

According to a recent post by Sarah Perez in Techcrunch, Nielsen’s data indicates that music streaming has been in rapid growth in 2015. Due to new players in the industry, improvement of connectivity and increased user acceptance, the on-demand streaming services grew from 164,5 billion songs in 2014 to 317 billion streams in 2016. This has resulted in digital music and album sales decrease on all fronts except vinyl, which has been increasing for ten years now. Retro sells. Another interesting fact from the article was also that new music is predominantly discovered from radio and its importance is increasing. In a way, we are going back in time with this too.

Music business has been the first content industry that faced the challenges free content distribution in the internet has made possible. They did all the possible mistakes in the early days, but have also been first to be able to create radical changes that have created the base for new business.

Looking at the big picture it is easy to declare that companies need to find ways to take advantage of disruptive technologies at the exact right moment. First movers are often in trouble, but if you are late, your business will not recover. Increasing popularity of streaming can be seen in other industries as well. movie and television business is a no-brainer, but the big trend of renting rather than buying is the same phenomena. The popularity of “streaming” a car, house or book is rising – and not only downloading, but uploading as well. Or how would you call Über, Airbnb or Campusbookrentals?

Big industry disruptions take ten years, give or take, to go through. Winners of these changes are active in trying to understand the changes as early as possible and first in experimenting with new ways of doing business. The time of long lasting competitive advantage is gone and all companies must build ways to adjust their business with the changes in the industry.

Hello World!

We are all living in the future. At least if we trust Wait but Why, and why shouldn’t we? Last year we finally reached the day Marty McFly travelled to in the movie Back in the Future and mainly because of that we have seen a dozen or so different hoverboards presented to us in the past months. Self-driving electric cars do not surprise anymore and there are people with serious plans of colonizing Mars.

If we look at the business side of things I also see the future all around us. For me this means that the old rules don’t apply anymore. The internet has matured and slowly but surely changed almost all industries and businesses. I have written about the doomsday of businesses in different forums for a few years now. I feel that this whining must end and I must offer answers rather than questions. In the coming posts I am trying to provide those and hopefully I can attract some posts from my colleagues, friends and other people wiser than myself.